We carefully process and ship every My Virtual Kitty™ order to ensure a smooth and secure delivery experience.
Secure packaging
Tracked shipping
Fast processing
Shipping Policy
Thank you for choosing My Virtual Kitty™. We are committed to delivering your order safely and efficiently.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery time:
United States: 5–10 business days
International: 7–15 business days (if applicable)
Delivery times may vary depending on your location, carrier delays, or high demand periods.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery status at any time. If you do not receive tracking within 5 days, please contact our support team.
Shipping Fees
Shipping costs are calculated at checkout unless otherwise stated. Promotional offers such as free shipping may be available during limited periods.
Address Accuracy
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us within 24 hours of placing your order.
Lost or Delayed Packages
If your package is delayed, lost, or arrives damaged, please contact our support team and we will resolve the issue promptly.
